The Mediation Process
Mediation is a structured process with clear stages. It does not replace judicial protection, but it gives the parties the opportunity to look for a solution on their own terms, before or alongside a court process.
Core principles
- Neutrality: the mediator neither represents nor favours either side
- Confidentiality: what is said in the process is not used outside it
- Voluntary participation: either party can withdraw at any time
- Free access to justice: mediation does not forfeit the right to go to court
How the process works
- 1
Initial information session
Both parties are informed about how the process works, the mediator's role, and the basic principles (confidentiality, voluntary participation), so they can decide freely whether to go ahead.
- 2
Mediation sessions
Sessions take place with both sides participating, often with their lawyers present whenever that helps. The mediator facilitates the dialogue without suggesting which side is right.
- 3
Reaching an agreement
If the parties reach an agreement, it is recorded and can be given enforceable status. If they do not, they remain free to pursue the court route — attempting mediation does not forfeit any right.
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